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Resident Management

 

Efficiently manage tenant interactions, payments, maintenance, and more with Rentsync’s comprehensive resident management features designed for property managers.

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2.3 Million MAINTENANCE TICKETS
25,000 AMENITIES RESERVED
130,000 HOURS BILLED
6,000+ VENDORS MANAGED
Engage with Rentsync.

Tenant Portal

Empower your tenants with a centralized online platform to manage interactions.

They can access building information, make payments, submit maintenance requests, and communicate with you—all from one convenient location. Enhance their experience with seamless accessibility and improve your operational efficiency.

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Maintain with Rentsync.

Maintenance Requests

Keep your property in top shape with our Maintenance Requests feature. Tenants can submit issues online, complete with descriptions and photos. You’ll get instant notifications, allowing you to assign tasks and track progress effortlessly.

Enhance response times and ensure tenant satisfaction with streamlined maintenance management.

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Reserve with Rentsync.

Amenity Reservations

Make managing amenities a breeze with our Amenity Reservations feature. Tenants can book fitness centers, common rooms, elevator access and more through the online portal.

Manage availability, avoid scheduling conflicts, and ensure fair access for everyone. You can oversee reservations, set rules, and track usage with ease.

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Online Payments

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Collect Faster than Ever

Electronic rent payments go directly from the tenant’s bank account to yours. No more cheques or cash to handle.

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Flexible Payment Methods

Our available payment methods include debit card, credit card and EFT from any Canadian bank.

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Custom Transaction Fees

You can pay the transaction fees, or your tenants can pay them. You can even split them; it’s all up to you.

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Serious Security

We implement multi-layer security measures, including bank-level SSL encryption, to ensure your payment data is always in good hands.

Stay Organized with Rentsync.

Document Storage

Keep all your important documents organized and secure. Our Document Storage feature lets you upload leases, applications, and maintenance records to a central digital repository. Enjoy easy access and peace of mind knowing everything is safely stored and readily available when you need it.

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Lease & Tenant Insurance Management

Effortlessly manage leases with digital tools that let you create, send, and track agreements. Automated renewal reminders keep you compliant and organized, reducing administrative work so you can focus on priorities.

Track tenant insurance in-app by assigning policies to individual units, with all details accessible in one place. Automated notifications for policy expirations keep you up to date and compliant.

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Track with Rentsync.

Expense & Vendor Tracking

Take control of property finances with Expense Tracking, where all expenses are monitored, categorized, and reported in one place. Upload receipts, set budgets, forecast, and gain a clear financial overview for precise management.

Optimize vendor operations by organizing contracts, payments, and performance, ensuring smooth coordination of third-party services and boosting overall property management efficiency.

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Resident Management

Full Feature List

  • Online Tenant Portal
  • Online Payments
  • Maintenance Requests
  • Amenity Reservations
  • Booking Reminders & Alerts
  • Expense Tracking
  • 3rd Party Vendor Management
  • Employee Timesheets
  • Bill Time & Expenses
  • Customizable Reports

Looking for more information or a quote? 

Request a Meeting Today!