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FAQs

Frequently Asked Questions

How does Rentsync benefit property managers?

Rentsync offers comprehensive tools to streamline marketing, simplify leasing processes, and manage resident relationships efficiently, resulting in higher occupancy rates and improved tenant satisfaction.

How does Rentsync help with property marketing?

Rentsync provides advanced marketing tools, including listing syndication, customizable websites, and AI-powered content generation, to boost your property's online presence and attract high-quality leads.

Can I track the performance of my marketing campaigns?

Yes, Rentsync offers detailed analytics and reporting features that help you monitor the effectiveness of your marketing efforts and make data-driven decisions.

What leasing tools does Rentsync offer?

Rentsync's leasing tools include digital lease signing, online rental applications, tenant screening, and real-time application tracking, all designed to streamline the leasing process.

How does the digital lease signing work?

Our digital lease signing feature allows tenants to securely sign leases online, reducing paperwork and expediting the leasing process.

What resident management features are available?

Rentsync's resident management features, include online payments, maintenance management, tenant communication portals, and amenity reservations.

How do online payments work? Tenants can make secure rent payments online through the tenant portal, simplifying the payment process for both tenants and property managers.
Can Rentsync integrate with my existing property management software?

Yes, Rentsync is designed to seamlessly integrate with various property management systems, ensuring smooth data flow and operational efficiency.

What kind of support does Rentsync offer? Rentsync provides comprehensive support, including onboarding assistance, training, and ongoing customer support to ensure you get the most out of our platform.
Are there customizable pricing plans available?

Yes, we offer flexible pricing plans to fit different business sizes and needs. Contact our sales team for more details.

Why do I have to sign into Building Stack for some features and the Rentsync Platform for others?

We're currently working on a single-login, seamless platform experience for you.

Since our merger in late 2023, we've been putting the pieces together in phases to unify the amazing features of both platforms. 

In the interim, you'll see your properties and units in both platforms. Any new property data or lead info from the Rentsync Platform will automatically flow into your Building Stack account. 

As we move through our integration milestones, any client utilizing both platforms will be regularly updated on our progress and how accounts will be affected.

DON'T SEE YOUR QUESTION HERE?
REACH OUT ANYTIME.

Customer Service

Email: support@rentsync.com

Career Inquiries

Email: hr@rentsync.com

Press Inquiries

Email: gladas@rentals.ca

Marketing Inquiries

Email: marketing@rentsync.com