Marketing Managers
FAQs
Frequently Asked Questions
What does Rentsync do?
Rentsync is a Canadian rental housing technology and services company built for the multifamily industry. The Rentsync Platform supports marketing, leasing and resident workflows, while Rentsync also provides specialized services including rental websites, digital marketing, branding and creative, and lease-up marketing.
Who is Rentsync built for?
Rentsync supports rental housing organizations and the marketing, leasing, property management and asset management teams responsible for attracting renters, managing the leasing journey and supporting residents. Capabilities can be used across individual properties or larger multifamily portfolios.
How do Rentsync’s marketing, leasing and resident capabilities work together?
Marketing, leasing and resident capabilities are part of the broader Rentsync Platform, helping teams manage different stages of the renter journey in one Rentsync environment. This includes how properties are marketed and discovered, how prospects move through leasing, and how resident activity is managed after the lease is signed.
How is AI used across Rentsync?
AI works across different parts of the Rentsync experience rather than being limited to one product. Depending on the capability, it can help create and refine property content, interpret leasing conversations, summarize information, communicate with prospects, qualify inquiries, support tour booking and automate parts of common workflows.
What information can Rentsync AI access?
Rentsync AI capabilities use the information and workflows they are designed and permitted to access. Not every AI capability has access to every field or dataset in the platform, and access remains tied to the information available within the relevant account, property and workflow.
How does Rentsync help with property marketing?
Rentsync supports property marketing through listing syndication, property and unit management, lead management, marketing automation, AI-enhanced content, reporting and other marketing tools within the platform.
Rentsync also offers professional marketing services, including rental websites, digital advertising, branding and creative, and lease-up marketing.
Does Rentsync build rental property websites?
Yes. Rentsync builds Express and Custom websites for individual rental properties and multifamily portfolios. Websites combine rental-specific functionality with an easy-to-manage CMS, live property information, responsive design, traditional SEO and technical foundations for AI search and discovery.
How are Rentsync websites optimized for AI search?
Rentsync websites combine traditional search engine optimization with Generative Engine Optimization, or GEO. Structured property and unit information, schema markup, organized content, search-friendly metadata and other machine-readable signals help search engines and AI platforms interpret rental information more clearly.
These foundations make information such as availability, pricing, amenities and property details easier for AI systems to understand. They do not guarantee that a property will appear in an AI-generated answer.
Can I track the performance of my marketing campaigns?
Yes. Rentsync reporting can help you review lead sources, website activity, campaign performance and other marketing signals across properties and channels. Teams can compare results over time and use that information to support planning, reporting and campaign decisions.
What leasing tools does Rentsync offer?
Rentsync leasing capabilities include the AI Leasing Agent, AI Call Analysis, Rentsync Tours, online rental applications, tenant screening and credit checks, digital lease signing, lead management and document storage.
Together, these tools support the leasing journey from initial inquiry and tour booking through application, screening and signing.
How does digital lease signing work?
Rentsync lets leasing teams create, send and track lease documents digitally. Applicants can review and sign agreements online, while your team can keep document status and outstanding steps visible throughout the signing process.
What resident management features are available?
Rentsync resident management capabilities include the Resident Portal, maintenance requests, amenity reservations, online payments, document storage, tenant insurance management and related property workflows.
These tools help keep common resident tasks, communication and property activity accessible within the Rentsync experience after the lease is signed.
How do online payments work?
Residents can make supported payments online through Rentsync, giving them a digital way to manage payment activity while property teams can review related records within their resident management workflows.
Does Rentsync offer digital marketing services for rental properties?
Yes. Rentsync’s in-house digital marketing team plans and manages rental-specific campaigns across channels including Google Search and Display, paid social and retargeting.
Campaign strategy, creative, optimization and reporting are shaped around the property, market and leasing goals, with support available for individual properties, portfolios and lease-ups.
Does Rentsync provide lease-up marketing services?
Yes. Rentsync supports lease-ups from early market planning through active leasing and stabilization. Services can include market strategy, branding and creative, rental websites, digital advertising, email marketing and reporting, alongside Rentsync technology for listings, lead management, tours and leasing.
Can Rentsync integrate with my existing property management software?
Rentsync supports integrations and data connections with a range of property management, CRM, finance and related business systems. Depending on the integration, supported property, unit, resident or prospect information can move between Rentsync and the systems your team already uses.
Available integrations and synchronization capabilities vary by system.
What kind of support does Rentsync offer?
Rentsync provides onboarding, training and ongoing client support to help teams set up and use the platform. Support can vary depending on your account, products and services.
How much does Rentsync cost?
Rentsync pricing depends on the platform capabilities, services, number of properties and other requirements included in your solution. Marketing, Leasing and Resident capabilities can be selected based on your team’s needs, with additional products and professional services available separately.
Is Rentsync SOC 2 compliant?
Rentsync is SOC 2 Type 1 compliant.
How can I get started with Rentsync?
You can request a meeting with the Rentsync team to discuss your properties, portfolio, current technology and the marketing, leasing, resident or professional services you are looking for. From there, the team can recommend the Rentsync capabilities and services that best fit your needs.
DON'T SEE YOUR QUESTION HERE?
REACH OUT ANYTIME.
Customer Service
Press Inquiries