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FAQs

Frequently Asked Questions

How is Rentsync using AI to improve multifamily leasing? Artificial intelligence is an important part of Rentsync's ongoing innovation strategy. We develop AI-powered leasing technology that helps multifamily teams respond faster, automate repetitive tasks, gain valuable leasing insights, and deliver better renter experiences. Our approach is focused on practical AI solutions that solve real leasing challenges while giving property teams the tools they need to work more efficiently and make more informed decisions.
Does Rentsync offer AI-powered leasing solutions? Yes. Rentsync is continually expanding its AI capabilities to help multifamily teams lease more efficiently. From conversational AI and intelligent call routing to AI-powered call analysis and workflow automation, our platform is designed to help property teams save time, improve responsiveness, and deliver a more seamless leasing experience. As AI continues to evolve, we're committed to developing innovative solutions that help our clients stay ahead.
How does Rentsync benefit property managers?

Rentsync offers comprehensive tools to streamline marketing, simplify leasing processes, and manage resident relationships efficiently, resulting in higher occupancy rates and improved tenant satisfaction.

How does Rentsync help with property marketing?

Rentsync provides advanced marketing tools, including listing syndication, customizable websites, and AI-powered content generation, to boost your property's online presence and attract high-quality leads.

Can I track the performance of my marketing campaigns?

Yes, Rentsync offers detailed analytics and reporting features that help you monitor the effectiveness of your marketing efforts and make data-driven decisions.

What leasing tools does Rentsync offer?

Rentsync's leasing tools include digital lease signing, online rental applications, tenant screening, and real-time application tracking, all designed to streamline the leasing process.

How does the digital lease signing work?

Our digital lease signing feature allows tenants to securely sign leases online, reducing paperwork and expediting the leasing process.

What resident management features are available?

Rentsync's resident management features, include online payments, maintenance management, tenant communication portals, and amenity reservations.

How do online payments work? Tenants can make secure rent payments online through the tenant portal, simplifying the payment process for both tenants and property managers.
Can Rentsync integrate with my existing property management software?

Yes, Rentsync is designed to seamlessly integrate with various property management systems, ensuring smooth data flow and operational efficiency.

What kind of support does Rentsync offer? Rentsync provides comprehensive support, including onboarding assistance, training, and ongoing customer support to ensure you get the most out of our platform.
Are there customizable pricing plans available?

Yes, we offer flexible pricing plans to fit different business sizes and needs. Contact our sales team for more details.

Why do I have to sign into Building Stack for some features and the Rentsync Platform for others?

We're currently working on a single-login, seamless platform experience for you.

Since our merger in late 2023, we've been putting the pieces together in phases to unify the amazing features of both platforms. 

In the interim, you'll see your properties and units in both platforms. Any new property data or lead info from the Rentsync Platform will automatically flow into your Building Stack account. 

As we move through our integration milestones, any client utilizing both platforms will be regularly updated on our progress and how accounts will be affected.

Is the Rentsync Platform SOC2 Compliant? Yes! Our platform is SOC2 Type 1 Compliant. Learn more here
What is GEO & why does it matter for my property website? GEO (Generative Engine Optimization) is the practice of structuring your website so AI search tools can understand and accurately reference your content, the same way SEO helped you rank in Google. With a growing share of renter searches now happening through AI assistants, a website that's only optimized for traditional search engines risks becoming invisible in AI-generated answers. Rentsync builds in GEO from the ground up, for every website.

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